Available Services at AHCH

At Albuquerque Health Care for the Homeless, we offer a diverse and very comprehensive set of services and programs. From medical, to dental, to mental wellness and substance abuse our mission is to help people become sustainable and healthy in a holistic manner. To learn more about our programs, please select one of the program series below.


Primary Care Services

2021 Holiday Closures

 Friday, January 1st New Year’s Day
Last Monday in May Memorial Day
Observed Monday, July 5 Independence Day
 Monday, September 6th Labor Day (The first Monday in September)
 Thursday, November 25th Thanksgiving (The fourth Thursday in November)
 Saturday, December 25th Christmas Day


If a holiday falls on a Saturday, we are closed the Friday prior. If a holiday falls on a Sunday, we are closed the Monday following.

Medical Clinic


Opening Hours

 Monday 7:30 am – 4:30 pm
 Tuesday 7:30 am – 4:30 pm
 Wednesday 7:30 am – 12:00 pm
 Thursday 7:30 am – 4:30 pm
 Friday 7:30 am – 4:30 pm
 Saturday Closed
 Sunday Closed

AHCH operates its own freestanding medical clinic. The clinic offers primary medical care and psychiatric services, with a volunteer-run eye clinic. A motel voucher program lodges clients with medical diagnoses requiring respite shelter for recuperation.

Representatives from the VA are in the Clinic 8:00 AM – 12:00 PM on Mondays.

doctor checking a patient with stethoscope

You can request a copy of your AHCH medical records by completing our Release of Information (“ROI”) Form. We ask that you submit the ROI Form by fax or in-person to our Medical Records Clerk. Although we have up to 30 days to process the request, typically it’s approximately a 14 day turnaround. Once our Medical Records Clerk has processed your medical records – they will call you to let you know that your records are ready and confirm the method of delivery. 

If you have any questions about our process or want to check on the status of your medical record request – you can contact our Medical Records Clerk at 505-767-1127. Our Medical Record Department fax number is 505-266-3199.

Un formulario de autorización está disponible para imprimir aquí.  Our ROI is also available in Spanish. You can find the Spanish ROI here.


You may also visit the Medical Records page here.

Dental Clinic

Dental health is difficult for people experiencing homelessness to maintain and can have serious implications for their health and well-being.  Dental services for indigent people in Albuquerque are severely limited.

Dental health is imperative to a person’s ability to eat well, express oneself, maintain self-confidence, and remain free of pain from such conditions as abscesses.  All of these factors are essential to a person’s capacity to get or stay healthy, acquire housing and/or employment, and transition out of homelessness. 

The dental clinic offers a full range of routine, emergency, and preventive dental services. Occasional special needs cases are referred to dentists in the community willing to provide pro bono care.

Services available: 

  • Emergency Care
  • Preventive Care
  • Comprehensive Care
  • X-rays
  • Crowns
  • Silver and White Fillings
  • Root Canal
  • Extractions
  • Dentures

Walk Ins for toothaches are always available.  


Located in Building C



Opening Hours

 Monday 8:00 am – 4:00 p.m.
 Tuesday 8:00 am – 4:00 p.m.
 Wednesday 8:00 am – 12:00 pm
 Thursday 8:00 am – 4:00 p.m.
 Friday 8:00 am – 4:00 p.m.
 Saturday Closed
 Sunday Closed

Walk in visits for emergencies/toothaches are available M-F @8am and 1pm however will be accepted throughout the day if needed.

Appointments available everyday.

Same day appointments for patients with existing treatment plans or needing a new patient exam are available Tues and Thurs mornings.  Many patients take advantage of the ability to complete their treatment plans more quickly.



Opening Hours

 Monday 8:00 am – 4:00 pm
 Tuesday Closed
 Wednesday 8:00 am – 12:00 pm
 Thursday 8:00 am – 4:00 pm
 Friday Closed
 Saturday Closed
 Sunday Closed

Please be aware that our pharmacy requires a 24-hour notice to refill medications. Although we make every attempt to complete medication refills the day of your request, we cannot guarantee this. The number of refills given to you by your physician is usually sufficient to last until your next appointment and refills may not be authorized without proper follow-up.

Please call 505-767-1130 for all medication refills.

smiling lady


Integrated Outreach

kid holding a cup

Medical and social services outreach team visits shelters, motels, meal sites, public library, and other places where people experiencing homelessness reside, to conduct mini-clinics, screenings, and provide referalls.

This health center is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n).

Harm Reduction Outreach

colleagues conversing inside an RV

The Harm Reduction Outreach Program provides a variety of services to persons experiencing homelessness, substance use disorders and individuals seeking general services including referral to medical, housing, food and clothing. Services are provided by certified Harm Reduction Specialists at the AHCH campus and at multiple outreach sites that also provide services and care to people who are experiencing homelessness. The program functions using an integrative model in conjunction with the AHCH medical, dental, social services and case management programs.

  1. Contact Information: Allie Busching, Harm Reduction Coordinator, office: (505)506-8966; fax: (505) 266-3199, e-mail: AllieBusching@abqhch.org office location in Building A.
  1. Hours of Operation 7:00 – 4:30 pm on Monday- Friday Outreach schedule is posted. Overdose Prevention and Education training and Naloxone distribution is upon request.
    • Syringe Services
    • Overdose Prevention and Education Training and Naloxone Distribution
    • Rapid HIV Counseling, Testing, and Referral Services
    • Community response outreach

Other Outreach Services

administering medical assistance

Street, camp, shelter, and other outreach. In order to reach and offer more comprehensive services to most out-of-service individuals, and especially to those struggling with behavioral health disorders, outreach activities incorporate staff from partner organizations.

Social Services

Drop-In Resource Center and Service Prioritization Decision Assistance Tool (VI-SPDAT) Housing Assessments

helping a homeless person


Opening Hours

 Monday 7:30 am – 4:30 pm
 Tuesday 7:30 am – 4:30 pm
 Wednesday 7:30 am – 1:30 pm
 Thursday 7:30 am – 4:30 pm
 Friday 7:30 am – 4:30 pm
 Saturday Closed
 Sunday Closed


Resource Center serves as a no-threshold point of entry where people who are homeless can meet their basic and immediate needs. It is a place where the client is engaged, sometimes for the first time, in care, sand connects people with referrals and services. The drop-in center offers coffee, food, referrals, and other forms of individual, group, and psychosocial support.

Friday ID and Birth Certificate Clinic: 7:00am

Coordinated Housing Assessments: Monday-Thursday 7:00am

Counseling Services

Behavioral Health Services


The Behavioral Health Program provides a variety of services to persons experiencing behavioral health issues including individual therapy, group therapy, behavioral health assessment and crisis intervention. Services are provide by licensed behavioral health professionals (social workers and counselors) at the AHCH campus and at multiple outreach sites that also serve people experiencing homelessness. The program functions using an integrative model in conjunction with the AHCH medical, dental, social services, case management and harm reduction programs.

    • Individual Therapy
    • Group Therapy, including Seeking Safety for co-occurring Substance Use Disorder and Post Traumatic Stress Disorder 
    • Behavioral Health Assessments
    • Crisis Intervention
    • Triage to Onsite Psychicahtric Nurse Practitioners, when appropriate 

Appointments times for future visits are available and clients are able to walk in during the hours of operation to request the Therapist of the Day that performs initial visits and can arrange in many cases for same day appointments, behavioral health assessments and visits with established providers. Crisis intervention is available via the Therapist of the Day during the same hours of operation. Outreach takes place at the following locations/days/times:

Integrated Outreaches

  • Barret House – Mondays from 7:00 – 9:00 am
  • Good Shepherd Center – Tuesdays from 2:00 – 4:30 pm
  • Transgender Resource Center – Tuesdays from 1:00 – 4:00 pm
  • Street/Camp Outreach – Thursdays from 6:00 – 10:00 am (except the 1st Thursday)
  • Noon Day Center – Thursdays from 12:00 noon – 1:45 pm
  • Steelbridge – 2:00 – 4:00 pm


Opening Hours

 Monday 7:30 am – 4:30 pm
 Tuesday 7:30 am – 4:30 pm
 Wednesday 7:30 am – 12:00 pm
 Thursday 7:30 am – 4:30 pm
 Friday 7:30 am – 4:30 pm
 Saturday Closed
 Sunday Closed

Case Management and Housing

men having conversation

Case Management

Opening Hours

 Monday 7:30 am – 4:30 pm
 Tuesday 7:30 am – 4:30 pm
 Wednesday 7:30 am – 1:30 pm
 Thursday 7:30 am – 4:30 pm
 Friday 7:30 am – 4:30 pm
 Saturday Closed
 Sunday Closed

Case Management

Case Management is offered to clients based on the client’s score on the Coordinated Assessment or through placement from a contracted partner agency. Case Managers assist clients with a variety of tasks including: finding housing, applying for benefits, building skills for activities of daily living (cooking, cleaning, paying bills, etc.), and identify other resources as needed.  The goal of the case management program is to assist in housing and maintaining that housing within the broader community.


  1. Albuquerque Health Care for the Homeless’ Linkage Program is a supportive housing program that provides rental subsidies and supportive services to vulnerable populations to link them to affordable quality housing with community-based, individualized services. Linkages targets people with demonstrated housing needs prioritizing individuals with serious mental illnesses. For more information, please contact (505) 767-1170.
  2. Program Eligibility:
  • Living with a disabling and serious mental illness.
  • Experiencing homeless or precariously housed.
  • Extremely low income.
  • Housing First Rental Assistance Program – For AHCH, housing is a human right and there is no readiness test for housing.
  • AHCH is trauma informed and client centered – clients make their own goals and we strive to assist them in meeting those goals while recognizing many have experienced trauma and we strive to ensure that we do not increase that trauma.
  • AHCH’s Case Management Program works with people who have linked with housing through voucher programs in scattered apartments and houses thoughout the city.  We work with them in becoming fully independent of future case management services as much as possible – and for our clients to become fully integrated back in to the larger community.

Case Management is available and tied to completion of the process that each AHCH contractor requires for program participation.


ArtStreet is a community art studio accessible to all artists regardless of their housing status. Through our Open Art Studios, Art Therapy Groups, Art-Focused Outreach and Multiple Art Shows and Selling Events, we provide artists with an opportunity to grow as individuals and art makers in the community. ArtStreet focuses on using art as a way of building community, self-efficacy and self-sufficiency. ArtStreet gives artists a common forum to share their experiences, create art, and increase awareness of issues of homelessness.

#ICYMI This video by Concept Flux is amazing! Not only does it highlight our ArtStreet program but it showcases the amazing HelenJuliet Atkins and her year-long, National Endowment for the Arts funded Artist in Residence experience. Helen made it possible for ArtStreet studio artists to gain new or advance current skills while immersing herself in the effective and successful art as therapy model that is ArtStreet. ArtStreet is a community art studio accessible to all artists regardless of their housing status. It focuses on using art as a way of building community, self efficacy and self-sufficiency. ArtStreet give artists a common forum to share their experiences, create art, and increase awareness of issues of homelessness.Learn more about ArtStreet here: http://bit.ly/2CWdoRC#AccesstotheArtsMatters #ArtStreet #EndHomelessness #NationalEndowmentfortheArts #NEA

Posted by Albuquerque Health Care for the Homeless on Wednesday, October 24, 2018

ArtStreet projects are made possible, in part, by funding from the City of Albuquerque Urban Enhancement Trust Fund and by New Mexico Arts, a division of the Department of Cultural Affairs and the National Endowment for the Arts.

Open Studio hours are Mondays and Tuesdays 11 a.m. to 4 p.m. and Thursdays from 2 p.m. to 4 p.m.
Open Studio clean up a ½ hour before closing time.

Capacity: 10 people
Masks/face coverings and social distancing will be required during program hours.

Art Therapy groups at the West Side Emergency Housing Center every Monday
Female identified Group 4 p.m. to 6:30 p.m.
Male identified Group 6:30 p.m. to 7:30 p.m.

For updated information on upcoming shows, events and studio hours, please visit the ArtStreet Calendar. To join the ArtStreet mailing list and hear about upcoming exhibits, please email ArtStreet or call (505) 248-0817.

ArtStreet is located at 1217 1st Street NW on the corner of 1st and Mountain.

YouTube Video Raises Awareness and Funds for ArtStreet, a program of Albuquerque Health Care for the Homeless


Building A

1st floor

Harm Reduction


2nd floor


Building B

Medical Clinic

Behavioral Health

Building C


Dental Clinic

South Community Room

Building D

1st floor

Resource Center

2nd floor

Case Management

Conference Room